ADVERSITY QUOTIENT DAN KEPUASAN KERJA TENAGA MARKETING OTOMOTIF KOTA PALEMBANG DI ERA PANDEMI COVID-19
Main Article Content
Keywords
Adversity Quotient, Kepuasan Kerja
Abstract
This research was conduted with the aim of measuring the level of adversity quotient and its effect on job satisfaction of Palembang automotive marketers in the era of the Covid-19 pandemic. The population in this research is the automotive (car) marketers in Palembang. The research sample was determined using a non probability sampling technique, namely convenience sampling, as many as 75 repondents. The result showed that the automotive marketers in Palembang was dominated by the Campers with moderate adversity quotient level. This research also shows that adversity quotient has a positive and significant effect on job satisfaction of automotive marketers in Palembang during the Covid-19 pandemic.
References
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Frempong, Lady Nadia. Agbenyo, Wonder and Darko, Peter Adjei. 2018. The Impact of Job Satisfaction on Employees’ Loyalty and Commitment: A Comparative Study Among Some Selected Sectors in Ghana, European Journal of Business and Management. Volume 10. No. 12. pp. 95-105.
Hamali, Arif Yusuf. 2016. Pemahaman Manajemen Sumber Daya Manusia: Strategi Mengelola Karyawan. Center for Academic Publishing Service (CAPS). Yogyakarta.
Hee, Ong Choon. Yan, Lim Hui. Rizal, Adriana Mohd. Kowang, Tan Owee and Fei, Goh Chin. 2018. Factors Influencing Employee Job Satisfaction: A Conceptual Analysis, International Journal of Academic Research in Business and Sosial Sciences. Vol. 8, No. 6. pp. 331-340.
Iqbal, Muhammad dan Verdaningrum, Anggit. 2016. Pengaruh Culture Shock dan Adversity Quotient Terhadap Kepuasan Kerja Tenaga Kerja Indonesia (TKI) di Hongkong, Jurnal Kajian Wilayah. Vol. 7. No.2. pp. 101-112.
Jeon, Hoseong and Choi, Beomjoon. 2012. The Relationship Between Employee Satisfaction and Customer Satisfaction, Journal of Services Marketing. Volume 26. Number 5. pp. 332-341.
Khalatbari, Javad. Ghorbanshiroudi, Shohreh and Firouzbakhsh, Mehdi. 2013. Correlation of Job Stress, Job Satisfaction, Job Motivation and Burnout and Feeling Stress, Procedia - Social and Behavioral Sciences 84 (2013). pp. 860 – 863.
Kurniawan, Imam dan Krisnawati, Ema. 2019. Adversity Quotient (AQ) dan Stres Kerja Pegawai Bagian Protokol Pemerintah Provinsi Jambi, Jurnal Studia Insania. Vol. 7, No. 2. pp. 144 – 160.
Lasman, Kartini. Hasanuddin, Bakri dan Kaseng, Saharuddin. 2018. Pengaruh Emosional Quotient, Spiritual Quotient dan Adversity Quotient Terhadap Kinerja Pegawai Poltekkes Kementerian Kesehatan Palu. e Jurnal Katalogis. Volume 6. Nomor 4. pp. 28-36.
Mabaso, Calvin Mzwenhlanhla and Dlamini, Bongani Innocent. 2017. Impact of Compensation and Benefits on Job Satisfaction, Research Journal of Business Management, 11 (2). pp. 80-90.
Mirza, Rina dan Atrizka, Diny. 2018. Kepuasan Kerja Ditinjau dari Adversity Quotient dan Work Family Conflict pada Perawat Wanita yang Telah Menikah di Rumah Sakit Umum Daerah Dr. RM. Djoelham Binjai, Jurnal Diversita. Vol. 4. No. 2. pp. 120-126.
Misbahuddin dan Hasan, Iqbal. 2013. Analisis Data Penelitian dengan Statistik, Edisi Kedua. Bumi Aksara. Jakarta.
Munir, Ros Intan Safinas and Rahman, Ramlee Abdul. 2016. Determining Dimensions of Job Satisfaction using Factor Analysis, Procedia Economics and Finance 37 (2016). pp. 488 – 496.
N., Somaratne C.S. C., Jayawardena L. N. A. and K., Perera B.M. 2019. Role of Adversity Quotient (AQ) on Perceived Stress of Managers: With Specific Reference to AQ Dimensions, Kelaniya Journal of Management. Vol. 08. Issue 02. pp. 40-54.
Parvin, Mosammod Mahamuda and Kabir, M.M. Nurul. 2011. Factors Affecting Employee Job Satisfaction of Pharmaceutical Sector, Australian Journal of Business and Management Research. Vol. 1. No. 9. pp. 113-123.
Ramadhani, Pipit Ika. 2020. Sri Mulyani Beberkan Kondisi Ekonomi Indonesia di Kuartal I-2020. https://www.merdeka.com/uang/sri-mulyani-beberkan-kondisi-ekonomi-indonesia-di-kuartal-i-2020.html (diakses pada 10 Juni 2020, pukul 14.00 wib.).
Raziq, Abdul and Maulabakhsh, Raheela. 2015. Impact of Working Environment on Job Satisfaction, Procedia Economics and Finance 23 (2015). pp. 717 – 725.
Robbins, Stephen P., Judge, Timothy A. 2015. Perilaku Organisasi, Edisi 16. Salemba Empat. Jakarta.
Runtu, Delon Y.N. Aldrin, Neil, and Merdianty, Netty. 2019. Effect of work ethics on job performance with adversity quotient as a mediator, International Journal Of Research In Business And Social Science. Vol. 8. No. 5. (2019). pp. 98-103.
Setiaji, Hermawan dan Herminingsih, Anik. 2015. Pengaruh Adversity Quotient dan Learning Organization terhadap Kinerja Pegawai Pusdiklat Kemensetneg RI, BISMA Jurnal Bisnis dan Manajemen, Volume 7, No. 2.
Shen, Chao-Ying. 2014. The Relative Study of Gender Roles and Job Stress and Adversity Quotient. The Journal of Global Business Management. Volume 10 * Number 1 * April 2014 issue. pp. 19-32.
Singh, Sandeep and Sharma, Tanu. 2017. Affect of Adversity Quotient on The Occupational Stress of IT Managers in India. 2017. Procedia Computer Science 122 (2017). pp. 86–93.
Soegandhi, Vannecia Marchelle. Sutanto, Eddy M. dan Setiawan, Roy. 2013. Pengaruh Kepuasan Kerja dan Loyalitas Kerja Terhadap Organizational Citizenship Behavior Pada Karyawan PT. Surya Timur Sakti Jatim, Agora. Vol.1. No. 1.
Song, Jung-Hee and Woo, Hae-Young. 2015. A Study on AQ (Adversity Quotient), Job Satisfaction and Turnover Intention According to Work Units of Clinical Nursing Staffs in Korea, Indian Journal of Science and Technology. Vol 8(S8). April 2015. pp. 74-78.
Sudiro, Achmad. 2018. Perilaku Organisasi. Bumi Aksara. Jakarta
Sutrisno, Edy. 2019. Manajemen Sumber Daya Manusia Cetakan kesepuluh. Kencana Prenada Media Group. Jakarta.
Stoltz, Paul G. 2000. Adversity Quotient: Mengubah Hambatan Menjadi Peluang. Grasindo. Jakarta.
Tepret, Nagihan Yildiz and Tuna, Kadir. 2015. Effect ofManagement Factor onEmployee Job Satisfaction: An Application inTelecommunication Sector, Procedia - Social and Behavioral Sciences 195 (2015). pp. 673 – 679.
Thertina, Martha Ruth. 2020. Babak Belur Industri Otomotif Dihantam Pandemi Corona. https://katadata.co.id/telaah/2020/04/29/babak-belur-industri-otomotif-dihantam-pandemi-corona (diakses pada 10 Juni 2020, pukul 14.00 wib.).
Trivellas, Panagiotis. Reklitis, Panagiotis and Platis, Charalambos. 2013. The effect of job related stress on employees' satisfaction: A survey in Health Care, Procedia - Social and Behavioral Sciences 73 (2013). pp. 718 – 726.
Zainal, Vheitzal Rivai, Ramly, H. Mansyur, Mutis, Thoby, dan Arafah, Willy. 2014. Manajemen Sumber Daya Manusia Untuk Perusahaan: dari Teori ke Praktek. PT. RajaGrafindo Persada. Jakarta.
Zeinabadi, Hassanreza. 2010. Job Satisfaction and Organizational Commitment as Antecedents of Organizational Citizenship (OCB) of teachers, Procedia Social and Behavioral Sciences 5 (2010). pp. 998-1003.
Bahri, Syaiful. 2019. Metodologi Penelitian Bisnis: Lengkap dengan Teknik Pengolahan Data SPSS. Penerbit Andi. Yogyakarta.
Busro, Muhammad. 2017. Manajemen Sumber Daya Manusia, Edisi Pertama. Expert. Yogyakarta.
Edison, Emron. Anwar, Yohny dan Komariyah, Imas. 2017. Manajemen Sumber Daya Manusia: Strategi dan Perubahan Dalam Rangka Meningkatkan Kinerja Pegawai dan Organisasi. Alfabeta. Bandung.
Ezeanyim. Ezinwa, Ekene. Ufoaroh. Theresas, Ebele and Ajakpo. 2019. The Impact of Job Satisfaction On Employee Performance in Selected Public Enterprise In Awka, Anambara State, Global Journal of Management and Business Research: An Administration and Management. Volume XIV. Issue VII. Version I. Year 2019.
Frempong, Lady Nadia. Agbenyo, Wonder and Darko, Peter Adjei. 2018. The Impact of Job Satisfaction on Employees’ Loyalty and Commitment: A Comparative Study Among Some Selected Sectors in Ghana, European Journal of Business and Management. Volume 10. No. 12. pp. 95-105.
Hamali, Arif Yusuf. 2016. Pemahaman Manajemen Sumber Daya Manusia: Strategi Mengelola Karyawan. Center for Academic Publishing Service (CAPS). Yogyakarta.
Hee, Ong Choon. Yan, Lim Hui. Rizal, Adriana Mohd. Kowang, Tan Owee and Fei, Goh Chin. 2018. Factors Influencing Employee Job Satisfaction: A Conceptual Analysis, International Journal of Academic Research in Business and Sosial Sciences. Vol. 8, No. 6. pp. 331-340.
Iqbal, Muhammad dan Verdaningrum, Anggit. 2016. Pengaruh Culture Shock dan Adversity Quotient Terhadap Kepuasan Kerja Tenaga Kerja Indonesia (TKI) di Hongkong, Jurnal Kajian Wilayah. Vol. 7. No.2. pp. 101-112.
Jeon, Hoseong and Choi, Beomjoon. 2012. The Relationship Between Employee Satisfaction and Customer Satisfaction, Journal of Services Marketing. Volume 26. Number 5. pp. 332-341.
Khalatbari, Javad. Ghorbanshiroudi, Shohreh and Firouzbakhsh, Mehdi. 2013. Correlation of Job Stress, Job Satisfaction, Job Motivation and Burnout and Feeling Stress, Procedia - Social and Behavioral Sciences 84 (2013). pp. 860 – 863.
Kurniawan, Imam dan Krisnawati, Ema. 2019. Adversity Quotient (AQ) dan Stres Kerja Pegawai Bagian Protokol Pemerintah Provinsi Jambi, Jurnal Studia Insania. Vol. 7, No. 2. pp. 144 – 160.
Lasman, Kartini. Hasanuddin, Bakri dan Kaseng, Saharuddin. 2018. Pengaruh Emosional Quotient, Spiritual Quotient dan Adversity Quotient Terhadap Kinerja Pegawai Poltekkes Kementerian Kesehatan Palu. e Jurnal Katalogis. Volume 6. Nomor 4. pp. 28-36.
Mabaso, Calvin Mzwenhlanhla and Dlamini, Bongani Innocent. 2017. Impact of Compensation and Benefits on Job Satisfaction, Research Journal of Business Management, 11 (2). pp. 80-90.
Mirza, Rina dan Atrizka, Diny. 2018. Kepuasan Kerja Ditinjau dari Adversity Quotient dan Work Family Conflict pada Perawat Wanita yang Telah Menikah di Rumah Sakit Umum Daerah Dr. RM. Djoelham Binjai, Jurnal Diversita. Vol. 4. No. 2. pp. 120-126.
Misbahuddin dan Hasan, Iqbal. 2013. Analisis Data Penelitian dengan Statistik, Edisi Kedua. Bumi Aksara. Jakarta.
Munir, Ros Intan Safinas and Rahman, Ramlee Abdul. 2016. Determining Dimensions of Job Satisfaction using Factor Analysis, Procedia Economics and Finance 37 (2016). pp. 488 – 496.
N., Somaratne C.S. C., Jayawardena L. N. A. and K., Perera B.M. 2019. Role of Adversity Quotient (AQ) on Perceived Stress of Managers: With Specific Reference to AQ Dimensions, Kelaniya Journal of Management. Vol. 08. Issue 02. pp. 40-54.
Parvin, Mosammod Mahamuda and Kabir, M.M. Nurul. 2011. Factors Affecting Employee Job Satisfaction of Pharmaceutical Sector, Australian Journal of Business and Management Research. Vol. 1. No. 9. pp. 113-123.
Ramadhani, Pipit Ika. 2020. Sri Mulyani Beberkan Kondisi Ekonomi Indonesia di Kuartal I-2020. https://www.merdeka.com/uang/sri-mulyani-beberkan-kondisi-ekonomi-indonesia-di-kuartal-i-2020.html (diakses pada 10 Juni 2020, pukul 14.00 wib.).
Raziq, Abdul and Maulabakhsh, Raheela. 2015. Impact of Working Environment on Job Satisfaction, Procedia Economics and Finance 23 (2015). pp. 717 – 725.
Robbins, Stephen P., Judge, Timothy A. 2015. Perilaku Organisasi, Edisi 16. Salemba Empat. Jakarta.
Runtu, Delon Y.N. Aldrin, Neil, and Merdianty, Netty. 2019. Effect of work ethics on job performance with adversity quotient as a mediator, International Journal Of Research In Business And Social Science. Vol. 8. No. 5. (2019). pp. 98-103.
Setiaji, Hermawan dan Herminingsih, Anik. 2015. Pengaruh Adversity Quotient dan Learning Organization terhadap Kinerja Pegawai Pusdiklat Kemensetneg RI, BISMA Jurnal Bisnis dan Manajemen, Volume 7, No. 2.
Shen, Chao-Ying. 2014. The Relative Study of Gender Roles and Job Stress and Adversity Quotient. The Journal of Global Business Management. Volume 10 * Number 1 * April 2014 issue. pp. 19-32.
Singh, Sandeep and Sharma, Tanu. 2017. Affect of Adversity Quotient on The Occupational Stress of IT Managers in India. 2017. Procedia Computer Science 122 (2017). pp. 86–93.
Soegandhi, Vannecia Marchelle. Sutanto, Eddy M. dan Setiawan, Roy. 2013. Pengaruh Kepuasan Kerja dan Loyalitas Kerja Terhadap Organizational Citizenship Behavior Pada Karyawan PT. Surya Timur Sakti Jatim, Agora. Vol.1. No. 1.
Song, Jung-Hee and Woo, Hae-Young. 2015. A Study on AQ (Adversity Quotient), Job Satisfaction and Turnover Intention According to Work Units of Clinical Nursing Staffs in Korea, Indian Journal of Science and Technology. Vol 8(S8). April 2015. pp. 74-78.
Sudiro, Achmad. 2018. Perilaku Organisasi. Bumi Aksara. Jakarta
Sutrisno, Edy. 2019. Manajemen Sumber Daya Manusia Cetakan kesepuluh. Kencana Prenada Media Group. Jakarta.
Stoltz, Paul G. 2000. Adversity Quotient: Mengubah Hambatan Menjadi Peluang. Grasindo. Jakarta.
Tepret, Nagihan Yildiz and Tuna, Kadir. 2015. Effect ofManagement Factor onEmployee Job Satisfaction: An Application inTelecommunication Sector, Procedia - Social and Behavioral Sciences 195 (2015). pp. 673 – 679.
Thertina, Martha Ruth. 2020. Babak Belur Industri Otomotif Dihantam Pandemi Corona. https://katadata.co.id/telaah/2020/04/29/babak-belur-industri-otomotif-dihantam-pandemi-corona (diakses pada 10 Juni 2020, pukul 14.00 wib.).
Trivellas, Panagiotis. Reklitis, Panagiotis and Platis, Charalambos. 2013. The effect of job related stress on employees' satisfaction: A survey in Health Care, Procedia - Social and Behavioral Sciences 73 (2013). pp. 718 – 726.
Zainal, Vheitzal Rivai, Ramly, H. Mansyur, Mutis, Thoby, dan Arafah, Willy. 2014. Manajemen Sumber Daya Manusia Untuk Perusahaan: dari Teori ke Praktek. PT. RajaGrafindo Persada. Jakarta.
Zeinabadi, Hassanreza. 2010. Job Satisfaction and Organizational Commitment as Antecedents of Organizational Citizenship (OCB) of teachers, Procedia Social and Behavioral Sciences 5 (2010). pp. 998-1003.
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Published
Nov 17, 2021
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How to Cite
Ony, J. (2021). ADVERSITY QUOTIENT DAN KEPUASAN KERJA TENAGA MARKETING OTOMOTIF KOTA PALEMBANG DI ERA PANDEMI COVID-19. SIMAK, 19(02), 225-247. https://doi.org/https://doi.org/10.35129/simak.v19i02.151
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